Broadband Busted

We are webless, without net, that net is dead. Sometime on Monday our connection vanished and we are no longer connected. We have spent hours now on the phone to ihug and it appears that good old Telecom have disabled our line to iHug. This means that we have no e-mail (oh the humanity) and since I cannot log into my web mail at work (I think it interrupts our productivity) I find myself in a cafe picking up my mail via wireles CafeNet and enjoying a coffee. Now that is how to screw productivity! Oh, I have an e-mail from iHug asking how their customer service is. Pretty good actually, once you get through. Sadly, we have to rely on Telecom to get off their arse and check the line which they appear to have blocked in their latest "urgent upgrade at the exchange". So much for unbundling the local loop then........